1. Introduction
Jeni Hall Real Estate LLC (“we,” “our,” or “us”) operates jenihallrealestate.com (the “Site”). This Privacy Policy explains what information we collect when you use the Site or submit one of our forms, how we use that information, and the choices you have. By using the Site or submitting a form, you agree to the terms of this Policy.
2. Who We Are
Jeni Hall Real Estate LLC
33 S. Main Street, Suite 201
Alpharetta, GA 30009
Email: jeni@jenihallrealestate.com
Phone: 404.217.8877
Jeni Hall is a licensed real estate agent in Georgia affiliated with Berkshire Hathaway HomeServices Georgia Properties.
3. Information We Collect
We collect information you provide directly when you submit one of our website forms:
- Schedule a Private Tour: name, email address, phone number, property or area of interest, preferred date and time, and any notes you provide.
- Request Private Listings (off-market): name, email address, phone number, target area, price range, and notes.
- Request Your Personal Home Valuation (CMA): name, email address, phone number, property address, property type, beds/baths/square footage, timeline, and notes.
We do not collect other personally identifiable information through automated tracking beyond what is necessary to operate the Site (basic server logs maintained by our hosting provider).
4. How We Use Information
We use the information you submit to:
- Respond to your inquiry directly by call, email, or text (where you have consented).
- Prepare and deliver the comparative market analysis, tour arrangement, or private-listing match you requested.
- Follow up to confirm appointments or clarify your needs.
- Comply with applicable real estate licensing and brokerage record-keeping requirements.
5. SMS and Text Messaging
When you submit a form on the Site and check the SMS-consent box, you opt in to receive text messages from Jeni Hall Real Estate LLC related to the request you submitted.
Program description.Text messages relate to the specific service you requested — confirming and following up on appointment scheduling, home valuations (CMAs), and private/off-market listing inquiries. We do not use SMS for unrelated marketing.
Message frequency. Message frequency varies. Most users receive a few messages per week at most, depending on the activity of your inquiry.
Message and data rates. Standard message and data rates may apply, as charged by your mobile carrier.
How to opt out. Reply STOP to any message at any time to unsubscribe. You will receive a confirmation message and no further texts.
How to get help. Reply HELP for help, or contact us at jeni@jenihallrealestate.com or 404.217.8877.
Supported carriers. Messages are supported by all major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages.
No sharing of mobile information for marketing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of personal information described in this Privacy Policy exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.
Service provider. Our text messages are sent through Follow Up Boss, a customer-relationship-management platform that acts as our service provider. Follow Up Boss processes message contents and metadata only as needed to deliver our messages and does not use your mobile information for its own marketing.
6. Sharing and Service Providers
We do not sell your personal information.
We share information only with the following categories of recipients, and only as necessary to operate the Site and respond to your inquiry:
- Follow Up Boss— our customer-relationship-management platform, used to receive, store, and follow up on inquiries submitted through the Site.
- Vercel— our website hosting provider.
- Berkshire Hathaway HomeServices Georgia Properties — our affiliated brokerage, to the extent required by Georgia real estate licensing rules and brokerage record-keeping requirements.
- Legal or regulatory authorities— when required by law, court order, or to protect the rights, safety, or property of Jeni Hall Real Estate LLC, our clients, or others.
7. Data Retention
We retain inquiry data for as long as you remain a prospective or active client, and afterward for the period required by Georgia real estate licensing and brokerage record-keeping rules (typically several years). You may request earlier deletion as described in Section 8, subject to applicable legal retention requirements.
8. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you.
- Correct information that is inaccurate.
- Delete your information, subject to applicable legal retention requirements.
- Opt out of email follow-up at any time by replying to any email and asking to be removed.
- Opt out of SMS messaging by replying STOP to any text.
To exercise any of these rights, contact us at jeni@jenihallrealestate.com.
9. Cookies and Tracking
The Site uses minimal, functional cookies needed to operate the site and serve content efficiently. We do not use third-party advertising cookies or behavioral-tracking cookies for marketing.
10. Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. Material changes will be noted prominently on the Site.
12. Contact Us
Questions about this Privacy Policy, or requests to exercise your rights, should be sent to:
Jeni Hall Real Estate LLC
33 S. Main Street, Suite 201
Alpharetta, GA 30009
Email: jeni@jenihallrealestate.com
Phone: 404.217.8877